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Services

Let's figure outwhat's happening —and what to do about it.

Five services for independent practices, DSOs and dental groups. Two are ongoing leadership relationships; three can be purchased as standalone, project-based engagements. Start wherever makes sense — you don't have to know which one you need before you contact us.

Flagship service

01 · Lead

Fractional Chief Revenue Officer

Ongoing engagement

Embedded executive oversight for dental groups and DSOs. Revenue strategy, accountability, risk monitoring, and cross-functional operational leadership.

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What it includes

  • Executive-level revenue strategy and ongoing oversight
  • Revenue cycle performance monitoring and KPI development
  • Identification of upstream revenue leakage and financial exposure
  • Cross-functional workflow and operational risk evaluation
  • Staff and third-party billing vendor accountability
  • SOP standardization and internal control oversight
  • Executive reporting, leadership meetings, and corrective-action tracking
  • Strategic guidance to strengthen revenue performance across locations

02 · Advise

Strategic Revenue Advisory

Ongoing engagement

Independent revenue intelligence, operational risk analysis, and executive guidance without taking responsibility for day-to-day management.

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What it includes

  • Independent revenue cycle performance reviews
  • Identification of operational risks and financial vulnerabilities
  • Evaluation of existing revenue workflows and internal controls
  • Insurance adjustment, denial, and claims trend analysis
  • Third-party billing vendor performance assessments
  • Executive consultation and strategic recommendations
  • Prioritized corrective-action guidance
  • Periodic revenue risk and performance reporting

Two separate engagements

You don't need another report sitting in a folder.

The assessment diagnoses. Implementation fixes. They're scoped separately, so implementation covers only what the findings call for.

Revenue Protection Assessment
Question it answers
AssessmentWhat's broken, where it starts, and what to fix first?
ImplementationHow do we fix it so it stays fixed?
What you get
AssessmentPrioritized findings and direction
ImplementationWorking workflows, owners and controls
Your team's role
AssessmentAccess, conversations, examples
ImplementationAdopting new processes and checkpoints
When
AssessmentFirst
ImplementationAfter the assessment — scoped by its findings

03 · Diagnose

Revenue Protection Assessment

Project-based

A structured examination of upstream workflows, documentation, insurance processes, and oversight to identify where revenue is exposed.

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What it includes

  • Structured evaluation of the complete revenue lifecycle
  • Review of patient intake and demographic data integrity
  • Insurance verification and benefit interpretation workflow assessment
  • Clinical documentation and coding process evaluation
  • Claim submission, denial, and payment posting analysis
  • Adjustment, refund, and write-off control reviews
  • Identification of employee dependencies and accountability gaps
  • Written findings with prioritized revenue protection recommendations

04 · Implement

Controls Implementation

Project-based

Turn assessment findings into functioning SOPs, accountability structures, workflow controls, and measurable improvements.

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What it includes

  • Development and refinement of standard operating procedures (SOPs)
  • Implementation of revenue protection checkpoints
  • Workflow redesign to address identified operational failures
  • Staff responsibility and accountability mapping
  • Internal controls for adjustments, refunds, and payment posting
  • Exception reporting and escalation procedures
  • Implementation guidance and team workflow training
  • Follow-up monitoring to evaluate control effectiveness

05 · Intelligence

Research & Strategic Intelligence

Project-based

Targeted research, vendor comparisons, funding opportunities, and decision-ready intelligence for dental and healthcare organizations.

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What it includes

  • Dental industry and revenue cycle management research
  • Insurance carrier policy and reimbursement analysis
  • Practice management software and vendor comparisons
  • Operational and financial risk research
  • Regulatory and healthcare policy research
  • Federal contracting and healthcare procurement intelligence
  • Market trends and emerging technology evaluations
  • Written research briefs, findings, and decision-support recommendations

Not sure which one you need?

Tell us what's happening, what you're trying to solve, or what you need help figuring out. We'll start there.