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Who Pays When Insurance Denies?
What happens when hundreds of dental professionals are given the same revenue scenario and don't agree on who should absorb the loss?
I analyzed the responses to a real-world insurance scenario involving a missed missing-tooth clause. The disagreement revealed something larger than an insurance problem:
experienced dental professionals were making the same revenue decision using very different operational logic.
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The study examines what those responses reveal about responsibility, financial policies, verification, decision-making, and the upstream controls that protect practice revenue.
Research by Michelle Repash
Founder, RepashGlobal LLC
Creator of Revenue Protection Architectureâ„¢
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